At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
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La Pinoz App Orders - Refund Policy
Please Note: This is valid only for La Pinoz App Orders
Your Money is Secure
If your Amount Has been deducted from UPI or Debit/Credit Card or Netbanking or Wallet
Please do not worry , Your money is safe as per Consumer Safegaurding Guidelines
Important Points
it usually happens when bank servers are not able to confirm the payment status immediatialy
if bank confirms the payment to our servers within next 15 minutes, your order will be processed automatically
if bank confirms the payment to our servers after 15 minutes , then our system will reject and initiate the refund automatically
After Refund is initiated , it takes 5-7 working days to get the amount back in your account
For Further Support and Queries
email us at copenhagenhospitalityandretail@yahoo.com
Personal Information
My Orders
LP Rewards
Manage Addresses
FAQs
How to track my Refund?
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