At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
The restaurant took almost 90 mins to deliver the order at 1.5km distance. Despite several calls, no proper or false updates from the restaurant. Bad experience despite having a regular customer.
Moreover no proper way to raise a concern with La Pinoz directly.