At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
Yesterday we ordered 2 different pizzas b
ut we received both are same. Even in WhatsApp shared pictures as well as an evidence with outlet guy.
Secondly whenever we are ordering pizzas it is not delivering within 30 minutes as committed. Every time getting excuses saying “ Taking time to Riders”.
Really not sure, how we will address this kind of concerns.
Immediately informed everything to the outlet guy ( Mob. No. 74161 39987) but he was not ready to accept.
Very frequently we are ordering pizzas from this outlet but this kind of service is not good at all from La Pino’z.
Raising concerns here.
Thanks,
Sanjib Bhattacharya
Mob. 9100512380
User
May 31, 2025
5
Very Professional and Warm Delivery Rider, keep up the Wonderful service????