At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
The delivery was way too long than anything. When I received the food, it was not hot. The base (bread) has become too hard. Please work on the delivery part because if delivery is quick, then I personally believe hot fresh food always tastes good. I don't want food to taste bad only because of the late delivery. Also, what I felt about the app is, it should not have a multi layer interface. Once I choose, let's say, veg pizza, it should only show me the veg pizza, it should not take me to another page of the same component.